HOW IT WORKS
Every commission goes through the same steps. You approve the direction at each checkpoint before the work moves forward.
Inquiry
Day 1Reach out through VGen, Discord, or email with your idea. Share references, the character, intended use, budget and any deadline. The more detail you give, the faster we can quote.
Brief & Quote
1–2 business daysWe review your request and reply with a detailed quote covering scope, complexity, licensing, timeline, and any add-ons. Nothing moves forward until you're happy with the numbers.
Booking & Payment
On confirmationConfirm your slot with full payment upfront. For quotes over $150, we can agree on a payment plan: at least 50% before work starts, with the rest in written installments. Your project joins the queue once payment is confirmed.
Sketch & Visual Agreement
First milestoneWe send rough sketches and revise them as many times as you need. This is the place for big changes to pose, composition or concept. Your approval locks in the art direction, and if you paid a 50% deposit, the balance is due at this point.
Production Milestones
Stage by stageThe piece moves through Clean Sketch, Lineart & Base Color, Render, and Export & QA. You receive watermarked progress updates at each stage, with structured revision windows along the way.
Delivery
Once fully paidOnce payment is complete, you receive the final high-resolution files together with your licensing documentation.
Aftercare
7 days includedNeed a resize or a different format after delivery? Small help like that is free within 7 days of delivery. Just ask.
Revision windows
Revisions follow a structured window system, so you always know what kind of change is possible at each stage. The full policy lives in our Terms of Service.
Window A: Rough sketch
Unlimited revisions. The best time for big direction changes.
Window B: Clean sketch
Major revisions within the approved direction, plus minor tweaks.
Window C: Lineart, color and render
3 free minor revisions included (colors, expressions, small additions).
Window D: Polish
Minor adjustments only, like cleanup and small fixes.
Book a commission
Booking happens on VGen. Prices and the current queue are here on the site.